✅ When It Pays
- Small withdrawals (after full KYC verification) have been processed for some users by pokerbet.
- Basic deposits and low-stakes activity often go through without major issues.
- A few cases exist where users reported eventually getting paid after following up for several days or weeks.
⚠️ Frequent Complaints
1. Payout Delays or Denials
- Many users report winning money but being unable to withdraw it.
- Delays are common, sometimes lasting weeks or longer with no clear reason.
- In some cases, players’ winnings were canceled or the withdrawal option was removed after large wins.
2. Account Freezes
- Accounts have been suspended or blocked after users requested large withdrawals.
- In some regions (like Italy), users were banned after Pokerbet changed its policies or local availability—while their withdrawal requests were still pending.
3. KYC Problems
- Verification can be slow or repeatedly rejected, especially when requesting a payout.
- Some players claim they were never able to complete verification despite multiple attempts.
4. Software Issues and Bugs
- Disconnections, vanished chips, and gameplay bugs are commonly reported.
- Players mention being kicked out of tournaments or losing progress due to app crashes.
5. Poor Customer Support
- Support is often described as unresponsive, robotic, or unhelpful.
- Multiple users say their tickets or emails were ignored, even after repeated contact.
🧾 Summary Table
| Aspect | User Feedback |
|---|---|
| Legitimacy | Unclear or questionable |
| Pays out? | Sometimes (mostly small amounts), but often not |
| Common issues | Payout blocks, account bans, KYC loops |
| Best-case scenario | Verified user requesting low payout |
| Worst-case scenario | Big win leads to frozen account or no payout |
| Support quality | Poor |
🔐 Tips If You Try It
- Verify your identity before depositing—don’t wait until you win.
- Start small: deposit and withdraw low amounts first.
- Avoid keeping a large balance—withdraw winnings as soon as possible.
- Take screenshots and save communication in case of disputes.
- Be prepared for delays or payout denials, especially on bigger wins.