Yes, Mr Green Casino does pay. It’s a licensed and regulated online casino (licensed by the UK Gambling Commission and the Malta Gaming Authority), which gives it legal backing and operational legitimacy. Most users get paid — but not always quickly or without hassle.
🟢 Why It’s Considered Legitimate
- Reputable Licensing: UKGC and MGA oversight ensures compliance with fair play and payment regulations.
- Generally Reliable for Small Withdrawals: E-wallet and smaller card withdrawals are often processed within 24 to 72 hours.
- Track Record: Mr Green has been operating since 2008 and is backed by a larger corporate entity with resources to support withdrawals.
🔴 Common Problems Reported by Users
- Slow Payouts: Many players report waiting over a week — and sometimes much longer — for their withdrawal to process, especially if large or the account hasn’t been fully verified.
- KYC Verification Delays: Repeated document requests, rejections for unclear scans, and vague reasoning are common complaints. This can delay first-time withdrawals significantly.
- Account Restrictions After Big Wins: Some users say their accounts were frozen or flagged after winning larger amounts, triggering extended manual reviews.
- Unhelpful Customer Support: While live chat is available, some users say responses are slow, repetitive, or uninformative, especially when chasing delayed withdrawals.
🧠 How Withdrawals Typically Go
- You request a withdrawal.
- If your account is fully verified and the amount is moderate, the payout usually arrives within 1–5 business days.
- If verification is incomplete, or the amount is large, they may request ID, proof of address, payment method screenshots, etc.
- If documents are unclear or not accepted, delays stack up.
- Eventually, most players report receiving their funds — but sometimes only after a long wait or contacting third parties.
💡 Tips to Get Paid Without Issues
| Tip | Why It Helps |
|---|---|
| ✅ Complete KYC before requesting withdrawal | Prevents delays and document-related holds |
| 📄 Use clear, valid documents | Avoids repeated rejection of proofs |
| 💳 Use fast methods like e-wallets or Trustly | Faster than bank or card withdrawals |
| 💰 Keep withdrawal amounts reasonable at first | Larger amounts tend to trigger manual reviews |
| 📞 Be proactive but polite with support | Persistence can speed up stuck requests |
✅ Final Verdict
- Yes, Mr Green Casino really pays.
- But payouts can be slow, especially for new users, large withdrawals, or those who haven’t verified fully.
- If you’re verified and cashing out a reasonable amount via a fast method, your odds of a smooth payout are high.
- If issues arise, they’re usually due to document verification or internal delays — not fraud.