Some players receive their money smoothly, especially for smaller amounts, but there are recurring problems that you should be aware of.
✅ When It Works
- Many users report that small withdrawals (under €500–€1000) are processed within 1 to 3 business days, especially through e-wallets or crypto.
- Players who verify their accounts early and don’t use bonuses often have fewer issues.
- The site does process payouts and isn’t widely flagged as fraudulent.
⚠️ When It Doesn’t
- Delayed or Blocked Withdrawals
- There are multiple user complaints of withdrawals being stuck in pending status for 10–20+ days.
- Some users claimed that after winning larger amounts (e.g. €2,000+), their withdrawals were canceled, or their accounts were suspended for additional “security checks.”
- Repetitive KYC Requests
- Even after completing verification, many players are asked for documents again, including ID, proof of address, and even banking or source-of-income verification.
- These requests sometimes come after a win, which raises suspicion among players.
- Withdrawal Limits
- Nine Casino imposes withdrawal caps, often around €500–€2,000 per day, and monthly limits can restrict large payouts.
- Larger wins are often paid in installments, which delays full access to your funds.
- Offshore Licensing
- The casino operates under a Curaçao license, which lacks strong consumer protection. If things go wrong, there’s little regulatory help available.
🧾 Summary Table
| Category | Nine Casino Reality |
|---|---|
| Payout Speed | 1–3 days for small wins, weeks for large ones |
| Large Wins | Often delayed or paid in parts |
| Verification (KYC) | Can be repetitive and slow |
| Support Response | Mixed—some helpful, some vague or slow |
| License | Curaçao (low regulatory protection) |
✔️ Final Verdict
Nine Casino does pay, but it’s not the most reliable option—especially if you win big. You’re more likely to have a smooth experience if:
- You verify your account before depositing.
- You withdraw modest amounts.
- You avoid using complex or high-wagering bonuses.
- You’re patient and willing to deal with delays.
If you value consistent, fast, and no-hassle withdrawals—especially for large wins—you may want to consider a casino with stronger licensing (like UKGC or MGA).