Yes, Prime Casino does pay. It is a legitimate online casino operated by SkillOnNet Ltd and licensed by well-respected regulators such as the UK Gambling Commission and the Malta Gaming Authority. These licenses require the casino to follow strict rules about fairness, payments, and customer protection.
🟢 Positive Points
- Licensed and regulated: UKGC and MGA oversight means they’re legally required to honor payouts and follow fair practices.
- Fast payouts via e-wallets: Many users report receiving their winnings within 24–48 hours when using methods like PayPal or Skrill.
- Trusted operator: SkillOnNet, the company behind Prime Casino, operates multiple other well-known casinos with solid reputations.
- Successful withdrawal reports: Numerous players report smooth transactions, especially for small to medium cashouts after KYC is completed.
đź”´ Common Complaints
- Verification (KYC) Delays
Some users report being asked for multiple rounds of identity and address documents, which can delay the first withdrawal. - Slow processing for larger payouts
While small amounts are processed quickly, larger withdrawals sometimes face extended review periods. - Confusing bonus terms
Several players have lost winnings due to breaching bonus rules—like placing too large a bet before completing wagering requirements. - Customer support inconsistency
Some players describe support as quick and helpful, while others complain about unhelpful or repetitive responses.
🧠What Usually Happens During Withdrawal
- You request a withdrawal.
- If your account is verified and the amount is small or moderate, the funds typically arrive within 1–3 business days.
- If you haven’t completed verification, you’ll be asked for ID, proof of address, and sometimes payment method verification.
- For large sums, the casino may conduct a manual review, adding a few more days to the process.
đź’ˇ Tips to Ensure You Get Paid
| Tip | Why It Helps |
|---|---|
| âś… Complete verification before requesting a withdrawal | Avoids payout delays |
| đź“„ Submit clear, legible documents | Prevents repeat rejections |
| đź’ł Use e-wallets for payouts | Usually faster than cards or bank transfers |
| đź’¸ Avoid triggering bonus violations | Prevents disputes or forfeiture of winnings |
| 🧑‍💻 Stay patient but follow up if delayed | Support tends to respond better with polite persistence |
⚖️ Final Verdict
- Yes, Prime Casino is a legitimate site that pays its players.
- Most complaints are related to delays, bonus misunderstandings, or support responsiveness, not refusal to pay.
- If you follow proper procedure—complete KYC, avoid risky bonus play, and use fast payment methods—you should receive your money without major issues.