Short answer: Yes, but with caution.
✅ Positive Aspects
- SG Casino pays out winnings for many users, especially when using faster methods like crypto or e-wallets.
- Small to moderate withdrawals (e.g. under €500) are often processed within 1–3 business days.
- Offers a wide range of payment methods and games, with structured withdrawal limits that increase with VIP status.
⚠️ Reported Problems
- Delayed withdrawals: Some users report waiting 2–3 weeks or longer for payouts, especially for large amounts or when using bonuses.
- KYC/document issues: Even after submitting valid ID, address proof, and selfies, some players say their documents were rejected multiple times without clear reason.
- Bonus complications: Players who win using bonus funds sometimes find their withdrawals capped, delayed, or denied after meeting the wagering requirements.
- Customer support: Complaints suggest live chat or email support is slow, dismissive, or unhelpful, especially during payout delays.
- Withdrawal limits: There are strict daily, weekly, and monthly limits (e.g. €500/day for entry-level accounts), which can slow down large cashouts.
🧾 Summary Table
Area | Experience for Most Players | Reported Issues |
---|---|---|
Small withdrawals | Paid within 1–3 days | Occasionally delayed if verification pending |
Large withdrawals | Often split due to limits | Can face delays or extra checks |
KYC verification | Standard ID, address, and selfie | Repeated rejections or slow approval |
Bonus winnings | Allowed with terms met | Capped or rejected in some cases |
Support response | Available via live chat & email | Mixed; some users report unhelpful responses |
🟡 Final Verdict
SG Casino can pay, but not always smoothly.
If you’re:
- Making small withdrawals
- Not using bonuses, or
- Comfortable submitting full KYC info
…then your chances of getting paid are decent.
However, for large wins or bonus-related withdrawals, be prepared for delays, document scrutiny, and possible payout caps. SG Casino is not a scam, but it has enough complaints to suggest caution—especially if you’re planning to deposit big or chase large payouts.