Some Users Do Get Paid
- A portion of players report successful crypto withdrawals, especially for small or moderate wins.
- Positive feedback includes Bitcoin payments received within a few hours and crypto transactions processed smoothly.
- TrueLuck advertises standard withdrawal limits (e.g. €10,000 daily, €50,000 monthly) and outlines standard KYC (ID verification) requirements in its terms.
⚠️ But Many Users Report Serious Issues
❗ Withdrawal Problems
- Long delays: Some users waited weeks or months without receiving their money.
- Withdrawals denied or blocked: Reports show that even after full verification, payouts were stalled or silently rejected.
- No payout after winning big: Several reviews claim winnings around €4,000–€5,000 were never paid out, even though all verification was complete.
❗ Unhelpful Support
- Players describe unresponsive customer service, especially once a large withdrawal is requested.
- In some cases, support chat was helpful at first — then went silent once problems began.
❗ Account Blocking
- At least one user reported their account being locked after requesting a withdrawal.
- Others were told their withdrawal was “under review” with no resolution weeks later.
🧠 Final Verdict: Does TrueLuck Really Pay?
- Sometimes, yes — small crypto withdrawals with no bonuses attached may go through quickly.
- But often, no — many users experience:
- Payout delays
- Denied withdrawals
- Frozen accounts
- Poor or nonexistent customer support
🛑 Bottom Line
TrueLuck is a high-risk casino. While a few players do get paid (especially for smaller wins), the volume of complaints suggests that it often refuses or delays payouts, especially for large wins or bonus-related money.
If you play here:
- Stick to small amounts
- Avoid using bonuses
- Be ready for long waits or potential non-payment